Contact

Get in touch

There is one address, and it reaches the person who built the site. No ticket system, no contact form that disappears into nothing.

Email is best for anything with detail — a bug, a link, a measurement that looks wrong. WhatsApp is quicker for a short question.

What is worth writing about

• Something is broken. The most useful report says what you did, what you expected, and what happened instead — plus your phone or browser if it is one of those. A link to the video helps when it is about the checker or the downloader.
• A measurement looks wrong. The guides are built on files we read, and we would rather be corrected than quoted. If you have a video that contradicts something here, that is genuinely useful — send the link.
• You want something that does not exist. Most of what is here was built because somebody needed it and said so.
• Privacy or your data. Anything covered on the privacy page, including disconnecting a TikTok account or asking what is stored.

What to expect

This is one person working on it, not a company. Replies usually take a day or two, longer at weekends. If something is broken for everyone it gets looked at the same day, because the site is in use and a broken tool is worse than no tool.

If you do not hear back within a week, send it again — it was missed rather than ignored.

Things this address cannot help with

• Your TikTok account. We are not TikTok and have no access to accounts, posts, strikes or appeals. Those go through TikTok's own support.
• Recovering a deleted video. Nothing you process here is stored, so there is no copy to recover — that is deliberate, and explained on the how it works page.